ISO 13485 Compliance. Right-Sized for Your Stage.

Build quality into the foundation — not into the final inspection. We build right-sized QMS frameworks that satisfy regulators today and scale with your operations tomorrow.

Quality Management System & ISO 13485

The Problem We Solve

FDA registration, CE marking, and most distribution and hospital partnerships require an active, audited QMS. Most early-stage device companies either over-engineer their QMS — wasting resources — or under-document it — failing audits. We build right-sized QMS frameworks that satisfy regulators today and scale with your operations tomorrow.

What We Do

Four QMS disciplines — built for real operations, not just audit appearances.

📋 ISO 13485:2016 Implementation

  • Gap assessment against current ISO 13485 requirements
  • QMS framework design and document architecture
  • Standard Operating Procedures (SOPs) authoring
  • Work instructions and controlled forms development
  • Internal audit program design and execution
  • Certification audit preparation and support

📁 Design Controls & DHF / DMR / DHR

  • Design History File (DHF) structure and document control setup
  • Device Master Record (DMR) template and population
  • Device History Record (DHR) process design
  • Design control procedure aligned to 21 CFR Part 820 and ISO 13485
  • Traceability matrix from user needs to verification evidence

⚠️ Risk Management — ISO 14971

  • Risk management plan development
  • Hazard identification and risk analysis workshops
  • Risk evaluation and control measure definition
  • Residual risk acceptability review and sign-off
  • Post-production risk monitoring and update triggers

🔄 CAPA & Complaint Handling

  • Corrective and Preventive Action (CAPA) process design
  • Root cause analysis methodology: 5-Why, Fishbone, FTA
  • Complaint intake, investigation, and closure workflows
  • Regulatory reportability determination process
  • Trend analysis, KPI dashboards, and management review inputs

Who This Is For

We work with device companies at every QMS maturity level — from first setup to audit remediation.

Pre-commercial device companies preparing for their first regulatory submission
Companies that have failed or are at risk of failing an upcoming quality audit
Startups needing ISO 13485 certification to access distribution partners or hospital tenders
Device makers whose QMS documentation is not aligned to current standards
Manufacturing partners required to hold a compliant QMS as a condition of working with a global OEM

Why 369 Innovations

We build QMS frameworks that work in practice — not documents produced to satisfy an auditor that no one follows. Every procedure we write is tested against your actual operations, and we train your team to own it — not depend on external consultants to maintain it.

Key Differentiator: A functional, audit-ready QMS your team actually operates — not a binder on a shelf.

Ready to Build a QMS That Works in the Real World?

Partner with a team that builds quality into your foundation — from the first document to the final audit.

Talk to Our Experts